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I didn't get my crystal

JinnyBoiJinnyBoi Posts: 5
in Bugs and Known Issues
So I bought a Hot rod crystal on the raid store for 30,000 Raid chips but I never got my crystal. So I'm very confused what happened but I would really like my crystal back. :(

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    Kabam MiikeKabam Miike Posts: 1,892
    Hey There!

    Before we start to look into this, have you tried closing the game out and opening it up again? This usually solves the problem of missing items!
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    Insidious310Insidious310 Posts: 2
    I also purchased the Megatron crystal pack and didn't get my crystals but my account sure got charged wasn't happy at all
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    Insidious310Insidious310 Posts: 2
    Nevermind retried and actually got the 4 star Megatron
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    JinnyBoiJinnyBoi Posts: 5
    Kabam Miike wrote: »
    Hey There!

    Before we start to look into this, have you tried closing the game out and opening it up again? This usually solves the problem of missing items!
    Yea I tried that but I still don't have it. :( I hope I get my crystal back because I spent hours saving raid chips.
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