What happened to my Shockwave?

I bought a Shockwave Crystal when I spined my Crystal finally stoped on 2*Shockwave I was happy when I collected it, it gave me 2*Ratchet I was mad as hell >:( I want my 2*Shockwave
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  • XBOXREAPERXBOXREAPER Posts: 30
    Kabam can u give me my 2*Shockwave back plz can u give it back to me on the game plz Kabam my user is A XBOXEAPER
  • XBOXREAPERXBOXREAPER Posts: 30
    Kabam this is not a Spam or a lie.Just today When I'd opened my Shockwave Crystal it stopped directly on 2*Shockwave when I tap on it to claim it, it only gave me a 2*ratchet I still didn't get my 2*Shockwave (I STILL WANT MY 2*SHOCKWAVE) KABAM !!!!!!!!!! Plz can I get my 2*Shockwave back right now plz
  • XBOXREAPERXBOXREAPER Posts: 30
    I'm telling you the truth it happened to me today :'(
  • MustangjonMustangjon Posts: 1,115
    The animation the images all of it is just to tease you just because it stops on bot doesn't mean you will get that bot the second u place the crystal, bot is already decided. You can send support ticket but there is visual glitch sometimes doesn't show the correct bot that was pulled
  • SirBoltsSirBolts Posts: 42
    I had a similar issue awhile back.

    I open an Enraged crystal and it landed on a 3* Soundwave my game then crashed and I found out what I actually got was a 3* Motormaster.

    You can send a ticket to the support team but its unlikely that they will actually resolve this issue in the way you want them to do.
  • It's all based on the time you stop the crystal from spinning, random choice.
  • MustangjonMustangjon Posts: 1,115
    It's all based on the time you stop the crystal from spinning, random choice.


    This is false kabam support will confirm once crystal is placed reward will be same whether u stop immediately or let spin or anywhere in between
  • My Crystal landed on 3*Shockwave from logic Crystal when I claim him it gave me a damn 2*ratchet
  • XBOXREAPER wrote: »
    I bought a Shockwave Crystal when I spined my Crystal finally stoped on 2*Shockwave I was happy when I collected it, it gave me 2*Ratchet I was mad as hell >:( I want my 2*Shockwave

    There are only 3* and 4* Shockwaves in the Logic Crystal, correct? 2* Shockwave only available on Raid Events, correct? That was a glitch, man... i'm really sorry but you got trolled by the game: you got a 2* Ratchet, bit the image was from Shockwave.
  • Hey there XBOXREAPER,

    So sorry to hear that happened. We can not handle issues with your account here in the forums. You will need to contact support and let them know what is going on.

    You can contact support from the game by tapping on the Gear shaped icon in the top left corner of your base screen, and then on the support button.

    Since we are not able to help further with your account, I am closing this thread down.
This discussion has been closed.