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Second part of deal today

Sandmanjack81Sandmanjack81 Posts: 1
in Bugs and Known Issues
I purchased both tiers of the deal today. I didn't receive the alpha sparks or the tier 3 essence. I have restarted the phone. I have an HTC 10 running Android 7. Please let me know what can be done to resolve this.

Comments

  • MustangjonMustangjon Posts: 1,146
    Send support ticket from app
  • Kabam ValkyrieKabam Valkyrie Posts: 32
    Hey there Sandmanjack81,

    I’m sorry, this isn’t an issue that we can assist with in the forums.

    As Mustangjon stated, our Support team should be able to review your account, however, and assist further. You can contact support from the game by tapping on the Gear-shaped icon in the top left corner of your base screen, and then on the support button.
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