2nd day a2 [Under Investigation]

Docholiday321Docholiday321 Posts: 60
edited January 4 in Bugs and Known Issues
Saw the a2 up for grabs in raid store. Had issues purchasing it, anyone else?
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Comments

  • xxSkidsxxxxSkidsxx Posts: 7
    Yup I am having the same issue. I spent 40 energon to play more raids to get the needed chips. Once I had 60k chips and I tried to make the purchase I was disconnected from the game. It has happened 4 times now, I saved screenshots and recorded hoping to get back my energon. @Kabam Miike @Kabam Rimehaven @Kabam Tenebrous @Kabam Vydious @Kabam Kavs
  • KittenPrimeKittenPrime Posts: 364
    Yep it’s a bug probably caused by the new times. Well done kabam!
  • Hey y'all!

    We're currently investigating this issue to figure out the cause. Once we have more information I'll drop by again. Thanks for the heads up!
  • KittenPrimeKittenPrime Posts: 364
    Hey y'all!

    We're currently investigating this issue to figure out the cause. Once we have more information I'll drop by again. Thanks for the heads up!

    That’s nice to know! Will I get a refund on the 50 energon I spent on raids? Or will I get the 1,250 t2a essence since I did have 62,000 chips.
  • Promethium1Promethium1 Posts: 258
    Hey y'all!

    We're currently investigating this issue to figure out the cause. Once we have more information I'll drop by again. Thanks for the heads up!

    That’s nice to know! Will I get a refund on the 50 energon I spent on raids? Or will I get the 1,250 t2a essence since I did have 62,000 chips.

    It’s just 50 Energon...
  • StreetFighterStreetFighter Posts: 119
    edited January 4
    Because of raid store refresh time shift, we still had it in the store, but the secure mechanism stopped us from buying it. The T2a was not supposed to appear again. 2 diffeent functions, one refresh store and refresh quantity and second supposed to refresh item was delayed by time shift.
    It's not players fault and we need at least our energon to be refunded.
  • ManthroManthro Posts: 1,118
    edited January 4
    Because of raid store refresh time shift, we still had it in the store, but the secure mechanism stopped us from buying it. The T2a was not supposed to appear again. 2 diffeent functions, one refresh store and refresh quantity and second supposed to refresh item was delayed by time shift.
    It's not players fault and we need at least our energon to be refunded.

    Oh... So, even though it was obviously a glitch you want your energon back for trying to take advantage of it and failing?

    Nobody would have reported it otherwise, they just woulda kept their mouths shut. Why should energon be returned for this?
  • StreetFighterStreetFighter Posts: 119
    edited January 4
    Yes, when the developer does mistake it does not come out of players expense no matter what. All game developers said it multiple times.

    On a logical point, I agree with you that if I knew it was a glitch and still was trying to get it then it's wrong to take advantage first of all and second definitely not to be refunded. And you are absolutely right and thank you for pointing it out. I will not take advantage in future. I didn't put support ticket for that, but not everyone understands that it was a glitch from the beginning.
  • UmerrockUmerrock Posts: 12
    Let me know too
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