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Four star crystal
LegacyPrime
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https://kabam.secure.force.com/?data=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&enc=0
Sorry to hear about the issue! If you contact our Support team they should be able to look into this for you. You can submit a ticket by going here or in-game from the Main screen, tap the grey gear icon in the top left corner of the screen. From there, tap on the button that says “Support”. Seek your question, if you’re not able to find the answer and have more questions, touch the button that states, “Need more help? Contact us” to submit a support ticket.