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Android Pie (9.0) Asset Download Fix ?
SupremusPrime
Posts: 22
OK here is the long standing issue with
Android Pie (9.0) which has been out for a year!!!!! and there is still no fix !!!!
Each time I get new content I can't see it because kabam have not fixed the ability to download any assets other than the stock items that you get when you install the game. Yes I have logged multiple calls, even given them insight into why it's happening and work around but they keep closing the call saying its with the team and give me no information at all. I used to be a bog fan of this game and massive grinder but now kabam you have put the nail in the coffin for me by ignoring me and not fixing the issue! Work around is one that I discovered you can copy the game file assets from an Android Oreo (8.0) device to the phone and it works so there is a permission issue probably something as simple as asking for perms to write to the storage ! I no longer have the old phone so I no more work around for kabams incompetence. My devices are Huawei P30 Pro and Huawei Media Pad 5. In case anyone is interested. I work in I.T. and if I had a call open for 1 year and did not get back to the user to show I would be fired ! This is all factual information I have emails to kabam opening calls and explained issues and work around so mods don't you dare shut this post down because I have had an unacceptable level of support causing me to be an inch away from quiting the game !
Android Pie (9.0) which has been out for a year!!!!! and there is still no fix !!!!
Each time I get new content I can't see it because kabam have not fixed the ability to download any assets other than the stock items that you get when you install the game. Yes I have logged multiple calls, even given them insight into why it's happening and work around but they keep closing the call saying its with the team and give me no information at all. I used to be a bog fan of this game and massive grinder but now kabam you have put the nail in the coffin for me by ignoring me and not fixing the issue! Work around is one that I discovered you can copy the game file assets from an Android Oreo (8.0) device to the phone and it works so there is a permission issue probably something as simple as asking for perms to write to the storage ! I no longer have the old phone so I no more work around for kabams incompetence. My devices are Huawei P30 Pro and Huawei Media Pad 5. In case anyone is interested. I work in I.T. and if I had a call open for 1 year and did not get back to the user to show I would be fired ! This is all factual information I have emails to kabam opening calls and explained issues and work around so mods don't you dare shut this post down because I have had an unacceptable level of support causing me to be an inch away from quiting the game !
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Yes I agree which is why I purchased the Huawei P30 Pro it's on the list of devices that has a prior agreement so will get Android 10 and is supported by google.
When that happens to me (or just bad lag), I turn the screen off with the power button which forces the fight to the pause screen. I wait about 10 seconds and then turn it back on, unlock the screen, and wait for the game to show up at the pause screen. Sometimes I wait at the pause screen for a moment, depending on how long it takes for the pause screen to show up after unlocking.
Should the OP message one of you directly? Normally that is protocol when repeated support tickets can’t seem to get to the root of the problem or escalation is needed?
Their R/W permissions seem to be the trouble, as these SKINNED Androids tend to have MULTIPLE permission duplication.
Still, not as crash happy as a SD4xx or 6xx device. Even on vanilla build!
I tried 2 variants of Motorola One Zoom earlier, and the carrier version with bloatware also has minor asset problems after an update.
Luckily nothing as major as yours, but noticable and a clean reinstall solved it.
@Kabam Miike can we get a workaround for Huawei/Oppo/ZTE devices? Many Asians tend to gravitate towards these brands.
I'm closing this thread for the negativity and non-constructive manner it began to take.