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What happened to all my Arena crystal energon rewards?
iuJacob
Posts: 442
Opened 300 (10x opener) arena crystals, should've had about 2000+ energon (tons of double digit and even triple digit pulls), ended up only receiving about 200 (two hundred!).... thought the inventory was just lagging behind. Nope, just didn't receive it. what happened????
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Now.. if you had opened 3000 crystals, 2000 energon seems reasonable.
Some pulls gave me 40,50,60
On a number of them, I received over 100.
I save up to anywhere from 200,000, 300,000, 400,000+ arena chips on a regular basis and then open them, so I'm familiar with the chances, thanks. I've had great pulls in the past.
I've never had this glitch happen before where I didn't receive what the screen said.
Kabam, definitely look into this for the guy, that's a lot of energon to not recieve.
@iuJacob I'd also send in an actual support ticket, you'll probably get it resolved faster.
@iuJacob I'm sorry you're having issues with your account after opening some crystals! Unfortunately, we can't help you out with account specific things on the forums. Our Support team, however, will be able to assist you with this!
You can reach out to them by clicking the gear icon in the upper left corner of the screen. From there select "Support" and you'll be sent to our ticket submission form. Our team will get back to you as soon as possible!