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Screen keeps displaying “loading” while fight goes on
Antialias
Posts: 10
Hi
I have had this happen twice now. The screen responds to everything as if the match was being displayed on the screen, but it only displays the loading screen. Can hear sound effects and everything, play, pause, turn auto fight on and off, etc.
Here is what I can tell you
iPad with iOS 11
Both times in the daily missions, on the white one (for t2 basic sparks)
Left (easy) path I think and both times within the last two enemies to defeat on the path
Auto fight was turned on going into the match
When the fight is over I can navigate around and even back to the home base screen (know the sounds and button placements) but the only way to get them off the screen is to force close and reset the game.
Has anybody else seen this?
I have had this happen twice now. The screen responds to everything as if the match was being displayed on the screen, but it only displays the loading screen. Can hear sound effects and everything, play, pause, turn auto fight on and off, etc.
Here is what I can tell you
iPad with iOS 11
Both times in the daily missions, on the white one (for t2 basic sparks)
Left (easy) path I think and both times within the last two enemies to defeat on the path
Auto fight was turned on going into the match
When the fight is over I can navigate around and even back to the home base screen (know the sounds and button placements) but the only way to get them off the screen is to force close and reset the game.
Has anybody else seen this?
Tagged:
4
Comments
I got in the habit of swiping right like a madman during fights, then force quitting when the fight was over. Auto fight didn’t seem to affect the bug’s appearance. The bug would present itself during daily, spotlight, and story missions, but at least it didn’t show up during raids or arena (for me, anyway. YMMV). I didn’t try to navigate anywhere.
You have my sympathies!
I’m going to stop typing now before I get myself banned.
I'm really sorry y'all are running into this. Can I get some screenshots of this, please? It'll be super beneficial in bringing this to the team.
@Beerguzzler I'm sorry that you're still facing this problem. We certainly don't want this hindering anyone.
Make sure too, that everyone is updated to 4.0 -- this issue should have been addressed in the update.
Thanks for responding.
As of today, I’ve experienced this problem on the story mission, act 3 and the daily missions, easy, med, and tech class. At this point, the alliance mission has been running smoothly (thankfully!) I’ve tried various class bots too, and the problem still occurs. I am using an iPad iOS 11.0.1 but several members in my alliance are experiencing the same problem, and they are using different devices. I have submitted crash reports regarding this issue. There are no error messages, just a freeze on the load screen. The battle action commences, but I am unable to see the battle or engage in it. Force quitting is the option. Fortunately, since the health penalty has been suspended, resources aren’t being wasted.
Thank you again for your attention, it’s very appreciated.
I put in support tickets and filled out the support forms on this issue already. If it's not solved soon I'm done.
It stays like that for awhile
It’s happened countless times now.
Any level or mode I play I’ll get to a certain point on the map that will only load and stay stuck on the screen as the fight carries on in the background. Every time I try it gets stuck at that same level although I can replay the fights leading up to it.
Both iOS and the game are fully updated.
I was hoping the recent update would fix it, but alas it’s still doing it.....there must be a way to fix this if it’s not everyone who is experiencing this.
Until they fix it, just fight blind when you can. Even though you can’t see what’s going on, swipe right as quickly as possible. Sure, it sucks not being able to block effectively or use specials, and you’ll lose more health than normal, but it’s better than nothing.
Having said that, they need to fix this, and soon. People are running out of patience.
Thanks for the information, everyone. I've passed this along to our teams to get it looked into. I'm really sorry that it's still an issue for many of you.
App ver 4
The "loading screen" seems to always happen during Code of Hero: the second mission/act where u encounter dinobot the first time. Every fight is like this. Its exhausting. Good thing my bots are strong enough for auto-fights. But i gotta restart the game after EVERY FIGHT!
Seems like the touch function works. Just we can't see it. For The other matches, this rarely happens but occasionally do.
The "solution" is to revert back to iOS 10.3.3. this solves the issue with being stuck at a loading screen while the fight starts. Kabam has not offered any timeframe on when they expect to fix this.
Has anyone successfully revert back to iOS 10.3.3 recently?
Thanks for the heads up on this one still being an issue. I'm passing along device information to our team and appreciate any more you can give.
Im guessing this specific issue has not been resolved yet and I should continue to use iOS 10.3.3? Or can I finally upgrade my device to 11.0 without this issue popping up?
I just fought four battles in a row that were ALL hidden by the loading screen, and I fully expect the next several to be blocked, too. Thank god for auto battle.
We don’t want any more excuses, delays, or empty promises. Stalling by asking for more information won’t work anymore. Frustrated players have provided version numbers, detailed descriptions, and even video.
This has been a known issue for months. Months. JUST FIX IT.