Home General Discussion
The Transformers Forged to Fight community has officially moved to Discord. For all the latest news and updates, join us here!

Not working

I keep trying to load my game up after the new update just came out but it won’t load it keeps saying there is an unknown error that happens every time I load it up and I can’t even download the new update I love this game to but I can’t even play it and I am connected to a good WiFi source and it still say to check my connection if anyone else has had this problem and solved it please help me out here
Tagged:

Comments

  • BumblebeeBumblebee Posts: 581
    I’m having the same issue. Some assistance would be appreciated.
  • MaxBebopMaxBebop Posts: 481
    Uninstall and reinstall the game
  • ManthroManthro Posts: 2,752
    MaxBebop wrote: »
    Uninstall and reinstall the game

    And hit it with a hammer
  • Hey Goldenfreddyn, I'm sorry to hear you're having trouble getting into the game. Some troubleshooting steps which may help to resolve this issue are listed below.

    - Try turning airplane mode on and then off.
    - Close out of the app, reboot device, try logging in again.
    - On iOS, close the app completely, log out of Game Center, open the app again and log-in directly to your Kabam account.
    - Uninstall the game, then reinstall.

    Additionally, if you haven't already, can you please provide some more details regarding this issue?

    - Device make and model:
    - Operating System Version:
    - Game version installed:
    - Specific location the issue is occurring:
    - WiFi or Data (if Data only, Carrier as well):
    - Using a VPN (if so, are you able to connect without the VPN):
    - Troubleshooting Steps Taken to attempt to resolve the issue/results:

    Our QA Team does review the Forums as well as bug reports which are submitted directly to our Support Team. Thank you very much for providing as much detail as possible, as this will help our Teams to determine the cause as well as a possible resolution.
  • Ok thanks got it working now
  • BumblebeeBumblebee Posts: 581
    Yes, the game is up and running again. Thank you! :)
  • ManthroManthro Posts: 2,752
    Ok thanks got it working now

    The hammer worked, didn't it!
  • Bntyhntr3232_Bntyhntr3232_ Posts: 3,088
    Manthro wrote: »
    Ok thanks got it working now

    The hammer worked, didn't it!

    I bet it did!
  • Manthro wrote: »
    Ok thanks got it working now

    The hammer worked, didn't it!
    Oof it did
  • Thanks for providing an update, Goldenfreddyn! Since your issue has been resolved, I'll go ahead and close this thread.
This discussion has been closed.