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Act one epilogue glitch [Under Investigation]

SolarDragonSolarDragon Posts: 19
edited May 2017 in Bugs and Known Issues
I am having a bug that won't permanently unlock the act one epilogue cutscene it becomes locked every time a I log out of the game and I have to defeat megatron all over again and the unlock temperary and it has a weird title on the cutscene rewatch menu it look like this please fix this it's really annoying

Comments

  • Kabam RimehavenKabam Rimehaven Posts: 175
    Hey SolarDragon!
    Sorry to hear you are experiencing issues when trying to play the Act 1 cut scene. We definitely appreciate you coming to the forums to let us know though! If you wouldn't mind, could you let us know the following information?

    Device:
    Operating System:
    Issue and any available screenshots:
    Is the issue repeatable? How?
    Specific location the issue is occurring?
    Troubleshooting Steps Taken to attempt to resolve the issue/results:

    Our QA team is constantly reviewing the forums and bug reports, and working to resolve issues that are reported here. Thank you for providing as much detail as possible!
  • SolarDragonSolarDragon Posts: 19
    The bug is repetitive it becomes locked every time I log out of the game after I unlock it after defeat megatron I have to defeat megatron to watch the cutscene and gets locked every time I log out of the game I play on the iPad mini 2 I am on the iOS 10.3.1 I have tried everything In my power to fix the bug myself but I cannot do it this has to be fixed by you and the way the cutscene is in the menu is weird when I unlock it before I log out and gets locked again it look like this is the image when I unlock it and this is the image after I log out and proof I beat act one the images are in the link below the post and I played on the beta but only beat act one after the global launch day this is everything I know about the bug please help me with my problem.boiqa2y1dlpi.png
    hi72jkdx0t4w.png
    tg6e13nnsk73.png
  • SolarDragonSolarDragon Posts: 19
    Hey i still can't permanently unlock act one epilogue cutscene and I still have to defeat megatron to view it and I lose the cutscene from the menu even after ithe game updated today
  • SolarDragonSolarDragon Posts: 19
    I still have the same problem I told you about earlier even though the game updated today
  • ManthroManthro Posts: 2,752
    Why.

    Does.

    This.

    Matter?
  • SolarDragonSolarDragon Posts: 19
    It is annoying what is something similar happens to you.
  • SolarDragonSolarDragon Posts: 19
    What if something similar happens to you.
  • Kabam MiikeKabam Miike Posts: 1,892
    I've passed this on to the team, so here's hoping they'll come back to us with some good news!
  • SolarDragonSolarDragon Posts: 19
    Kabam Mike do you have any good news about the bug I have now my brother has the same bug as me and his game crashed after he beat megatron,has the cutscene glitch been fixed?
  • SolarDragonSolarDragon Posts: 19
    Hello has the cutscene glitch been fixed so I can unlock the megatron comic movie permanently?
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