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Chat ban?
ConnectedGirl
Posts: 9
Are you kidding me I got ban cause I was recruiting? How about all those annoying posting about sex, grossed stuffs and bullying around? Really? I'm so disappointed hope they fix my account soon or I will boycout this game cause honestly if I'm getting ban for recruiting so kind is well to stop playing! Not worth my time! and not worth recruiting for my friends alliances!
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Comments
Usually chat bans are temporary
Super sorry about that! Unlike people posting inappropriate content (who do also get banned, btw), your posts may have been caught in a spam filter for posting too often. This does happen from time to time, and won't be permanent.
In the mean time, I suggest checking out our Recruiting Thread (soon to become its own forum).
Again, sorry that this happened to you, but we don't want anybody to repeatedly be posting the same message.
There is a trick that I suggest, and that's personalizing the message to appeal to different players, and spacing out the posts. This will both help you get more quality recruits (because you've personalized the message), and also prevent this situation from happening again.
Chat bans can be temporary (lasting from 1 to 3 days) or possibly permanent. Chat bans occur when a user is violating the Terms of Service, which includes the general guidelines similar to those in the Forum Rules (such as: profanity, flooding, spamming, insults, excessive non-game related conversation as a few examples). An in game chat ban will affect every area of chat including private, global, alliance, etc…
The moderation team does not have access to in game accounts, therefore we are unable to verify if this was in fact a chat ban or not. For account specific issues, please contact the support team as they will be better equipped to advise in this situation.
You can contact support from the game by tapping on the Gear shaped icon in the top left corner of your base screen, and then on the support button.