We are aware of a totally different issue than before that is causing Raids to crash and are working on a fix for it right now! We're really sorry about this, and plan on having the fix out ASAP!
It was going well during a raid, but started crashing when I got to the boss!! Not sure if they activated a shield on last second or if this game is broken..
@Kabam Miike will the tier 1 mastery core deal in the raid store be extended since we aren't able to raid? Related, we've been missing out on alpha from raids with this downtime - any way some can be awarded to make up for missed opportunity?
We are aware of a totally different issue than before that is causing Raids to crash and are working on a fix for it right now! We're really sorry about this, and plan on having the fix out ASAP!
Why not disable the raids till you guys can fix this? People that didnt update yet seem to have no issues with raids. Us that updated, cant raid without issues. I am usually at the top of the raid board however I have been to get through one raid since yesterday around 7pm est. Fix the issue please or revert the raids back to the point they were yesterday. This is the most annoying thing especially for people that raid frequently and play the game as intended to be played
I got through a full raid last night then a grindor crashed my game 5 times in a row. I tried different attacks and It didn't matter if I used a heavy or not. I was able to go back to the raid with lost health but couldn't finish.
I just tried to raid and keep crashing out with an unknown error. Used 2 raid tickets and tried different bots to no avail. Meanwhile I'm getting raided! Please fix this or disable raids.
First, let me apologize again for the continued issues with Raids. We now have a fix ready and will be pushing it live imminently. This will take a little while to hit all of your games, but in the meantime, please ensure that you have updated to Version 3.0.2. This is the version that will solve this crashing issue.
Once again, we're very sorry about the issues that were caused, and appreciate your patience very much.
First, let me apologize again for the continued issues with Raids. We now have a fix ready and will be pushing it live imminently. This will take a little while to hit all of your games, but in the meantime, please ensure that you have updated to Version 3.0.2. This is the version that will solve this crashing issue.
Once again, we're very sorry about the issues that were caused, and appreciate your patience very much.
First, let me apologize again for the continued issues with Raids. We now have a fix ready and will be pushing it live imminently. This will take a little while to hit all of your games, but in the meantime, please ensure that you have updated to Version 3.0.2. This is the version that will solve this crashing issue.
Once again, we're very sorry about the issues that were caused, and appreciate your patience very much.
These new updates weren't tested properly to my guess. I'm assuming the update was tested on a computer only and not on phones/tablets a week before launching worldwide. Good jobs guys. Truth hurts.
Comments
There's no way they are aware of the issue with only 20 new threads about it so far, including a sticky from admins.
Why not disable the raids till you guys can fix this? People that didnt update yet seem to have no issues with raids. Us that updated, cant raid without issues. I am usually at the top of the raid board however I have been to get through one raid since yesterday around 7pm est. Fix the issue please or revert the raids back to the point they were yesterday. This is the most annoying thing especially for people that raid frequently and play the game as intended to be played
[removed by moderation]
I hope you will refund/compensate us somehow... Those who cannot raid/crashed raid are losing raid chips and base medals....
First, let me apologize again for the continued issues with Raids. We now have a fix ready and will be pushing it live imminently. This will take a little while to hit all of your games, but in the meantime, please ensure that you have updated to Version 3.0.2. This is the version that will solve this crashing issue.
Once again, we're very sorry about the issues that were caused, and appreciate your patience very much.
Were the end user not a test user....... -_-