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Bug in raid store and various other parts

TheBeastInsideTheBeastInside Posts: 429
in General Discussion
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  • XhibitAXhibitA Posts: 201
    Same thing here, can't raid either.
  • TheBeastInsideTheBeastInside Posts: 429
    Back to normal
  • Nick_80Nick_80 Posts: 225
    Still having this problem...
  • Kabam MiikeKabam Miike Posts: 1,892
    Looking into this right now!
  • Kabam MiikeKabam Miike Posts: 1,892
    Alright, so we found the problem and have pushed a fix. This might take a few minutes to get to all of you. Wait a minute, close the game, and then restart the game.
  • Rhys_ThurynRhys_Thuryn Posts: 15
    edited March 2018
    Kabam Miike wrote: »
    Alright, so we found the problem and have pushed a fix. This might take a few minutes to get to all of you. Wait a minute, close the game, and then restart the game.

    Raid Store is back but there is another issue.

    I’ve purchased 4 Hound 3* but no bots, same issue with Basic Spark G3 shards.

    Chips are gone but items not received...

    Issue remain after close and restart the game.
  • Kabam MiikeKabam Miike Posts: 1,892
    Rhys_Thuryn wrote: »
    Kabam Miike wrote: »
    Alright, so we found the problem and have pushed a fix. This might take a few minutes to get to all of you. Wait a minute, close the game, and then restart the game.

    Raid Store is back but there is another issue.

    I’ve purchased 4 Hound 3* but no bots, same issue with Basic Spark G3 shards.

    Chips are gone but items not received...

    Issue remain after close and restart the game.

    That is weird. Can you please contact our support team? They can investigate this more thoroughly than I am able to. You can do this in game by tapping the Gear Icon in the top left corner of your base screen, then on the support button.
  • Rhys_ThurynRhys_Thuryn Posts: 15
    I’ve found them... with my items?!

    04jhl7dvqg6p.png
  • Kabam MiikeKabam Miike Posts: 1,892
    Rhys_Thuryn wrote: »
    I’ve found them... with my items?!

    04jhl7dvqg6p.png

    That is very odd. I'm taking this to the team. I might have some more questions for you in a moment.
  • SabugenSabugen Posts: 350
    lol t3b essense in items
  • Rhys_ThurynRhys_Thuryn Posts: 15
    Kabam Miike wrote: »
    Rhys_Thuryn wrote: »
    I’ve found them... with my items?!

    04jhl7dvqg6p.png

    That is very odd. I'm taking this to the team. I might have some more questions for you in a moment.

    Any feedback?!

    Case # 04651703
  • Kabam MiikeKabam Miike Posts: 1,892
    Rhys_Thuryn wrote: »
    Kabam Miike wrote: »
    Rhys_Thuryn wrote: »
    I’ve found them... with my items?!

    04jhl7dvqg6p.png

    That is very odd. I'm taking this to the team. I might have some more questions for you in a moment.

    Any feedback?!

    Case # 04651703

    We're working on a fix right now! Thank you for this screenshot, it really helped us figure out what was going on!
  • Kabam MiikeKabam Miike Posts: 1,892
    Hey everybody, we're about to push a fix for this right now. it could take a few hours, but if you ended up with items in your Inventory that shouldn't be there, this should fix it.
  • Rhys_ThurynRhys_Thuryn Posts: 15
    Kabam Miike wrote: »
    Hey everybody, we're about to push a fix for this right now. it could take a few hours, but if you ended up with items in your Inventory that shouldn't be there, this should fix it.

    Problem solved

    Thank you for your support!
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