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Unable to claim rewards [Merged Threads; under Investigation]

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Comments

  • DinoTronsDinoTrons Posts: 48
    Alliance missions won’t start now. An hour and a half lost
  • Dutch1980Dutch1980 Posts: 25
    Same hear can’t collect anything
  • DinoTrons wrote: »
    Alliance missions won’t start now. An hour and a half lost

    The first 2 hours don't matter since everyone starts 3/5 energy and gains 1 for each hour they're late.

    The only threat is tomorrow's AM starting too late because of today and not having 24 hours to run. Hopefully they adjust the end time to account for this.
  • DuztyDuzty Posts: 9
    I was able to claim the rewards.
  • Everyone should now be able to claim their rewards as normal, though you may need to first restart the app to do so. And again, thanks for your patience while we worked to get this resolved.
  • GreyfoxEXGreyfoxEX Posts: 40
    Two or three of my members of my alliance have had this problem also.

  • I wonder what caused this problem in the first place. Would anyone from Kabam like to tell if they have an answer for it?
  • DinoTronsDinoTrons Posts: 48
    DinoTrons wrote: »
    Alliance missions won’t start now. An hour and a half lost

    The first 2 hours don't matter since everyone starts 3/5 energy and gains 1 for each hour they're late.

    The only threat is tomorrow's AM starting too late because of today and not having 24 hours to run. Hopefully they adjust the end time to account for this.

    That’s exactly what I’m saying. In terms of moves, maybe it doesn’t matter. But in terms of “start time”, it matters. Like you said, if not fixed, that time will be lost towards the end.
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