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Gold crystal minimum payout is bugged

xxerexxxxerexx Posts: 96
in Bugs and Known Issues
The details clearly state 2,200 minimum from a gold crystal guaranteed yet results like below are occurring.

19qb0xcpd9c5.jpg

Comments

  • OP7842OP7842 Posts: 46
    Ummm, so what's your point?
    It said 2,200 gold MINIMUM. Your pic shows 3,117 gold, which is ABOVE the minimum.
  • JKLJKL Posts: 997
    OP7842 wrote: »
    Ummm, so what's your point?
    It said 2,200 gold MINIMUM. Your pic shows 3,117 gold, which is ABOVE the minimum.

    He opened two crystals.

  • MaxBebopMaxBebop Posts: 481
    Send a support ticket
  • Darm0kDarm0k Posts: 2,485
    Maybe they mean minimum total for all crystals opened?
  • OP7842OP7842 Posts: 46
    JKL wrote: »
    OP7842 wrote: »
    Ummm, so what's your point?
    It said 2,200 gold MINIMUM. Your pic shows 3,117 gold, which is ABOVE the minimum.

    He opened two crystals.

    Oh, my bad. Apologies.
  • xxerexxxxerexx Posts: 96
    MaxBebop wrote: »
    Send a support ticket

    Sure, but if that's all you do then most likely they won't post anything publicly to let others know. Imo anything that someone might have spent cash on and isn't working right should be made public.

    I'd guess a large portion of users usually open several at once and would never know it happened to them.
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