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Game crashes in story mode punishes players

Hi,

Why is it when the game crashes in story mode, my bot immediately loses 50% hp from 100%. That is so wrong.
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Comments

  • Hey moot,

    They are probably going to want some more info as per this thread --> https://forums.transformersforgedtofight.com/discussion/23/how-to-report-a-bug
  • MootMoot Posts: 52
    Thanks but this is more of a game mechanic. Independent of device.

    Easy to reproduce and I tested it on multiple devices, iPad, iPhone 5 and 6, s4.

    Just begin a fight in any solo mission, as soon as the fight begins, kill the app. Guarenteed to lose 50% hp from 100% when you relaunch the app and continue where you left off in solo mission.
  • Ok, just tried that 5 times and it just takes off where it left off
  • It prevents people from purposely crashing the app when they are losing a fight. But of course with an unstable platform, I would agree that it would be best to remove this until the crashes are mostly resolved.
  • MootMoot Posts: 52
    Yeh I agree with the punishment aspect if the game was stable.

    Sometimes the game would crash 2-3 times in a row and I would waste all my heals and revives. Frustrating.
  • BigSquirtBigSquirt Posts: 27
    Same with special missions. 4 times in one path the game freezes during the load screen before fights. When i reboot the game I come back to half health missing. BullSH*T. Fix this
  • And also alliance mission, in my case the crashing only occur in alliance mission which is strange cos other mode for me is perfectly fine, no frozen/crash. Kabam really need to fix this issue before they lose all the players. (using samsung galaxy S7 android 7.0)


  • I have lots more of these, iOS 10.3.3 iPad mini
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  • NilsNils Posts: 3
    Moot wrote: »
    Yeh I agree with the punishment aspect if the game was stable.

    Sometimes the game would crash 2-3 times in a row and I would waste all my heals and revives. Frustrating.

    This issue has been happening to me for over a week from 22 of July to 2nd of august and the kabam crew are blaming it on Internet although I have 4 bars.

    I think the kabam crew are uncaring people. They should have gave me my 400 gold I lost from crystal arena and they should have gave me an enraged crystal which I missed out on due to their error. Do you agree that the kabam crew give a low amount of effort?

  • iuJacobiuJacob Posts: 442
    Nils wrote: »
    Moot wrote: »
    Yeh I agree with the punishment aspect if the game was stable.

    Sometimes the game would crash 2-3 times in a row and I would waste all my heals and revives. Frustrating.

    This issue has been happening to me for over a week from 22 of July to 2nd of august and the kabam crew are blaming it on Internet although I have 4 bars.

    I think the kabam crew are uncaring people. They should have gave me my 400 gold I lost from crystal arena and they should have gave me an enraged crystal which I missed out on due to their error. Do you agree that the kabam crew give a low amount of effort?

    They are telling you it's your internet?

    That's ridiculous. They know about the crashing triggering the health penalty, and they have known since beta. There's a TON of threads complaining about it.

    You are right, they don't seem to have any interest in fixing it.

    If they cared about the users AT ALL, they'd REMOVE the health penalty completely until the crashing (the crashing that has occurred since beta) is more or less fixed.


  • CringeCringe Posts: 26
    Yeah people can take advantage of the exploit, BUT people like me who has the game crashing every 5 minutes are getting punished with 50% health decrease when it's not our faults and in raid battles you get like a 20% health decrease which can make the difference between a raid win and loss. GET YOUR SH*T TOGETHER KABAM THIS IS STOPPING ME FROM PAYING MONEY AND GETTING BETTER AT THE GAME!
  • TrailfireTrailfire Posts: 590
    Hey man, you're going on a rampage here. Resurrecting old threads isn't cool. You need to chill and absorb what's come before
  • CringeCringe Posts: 26
    edited August 2017
    what else am I supposed to do? I've made a new thread about the same issue but nothing. and FYI I am not that new I'm level 36 total rating of 10,000+ and I can say that the crashing is indeed ruining the game (the only problem I have tbh)
  • Hey All,

    First of all, let's not dig up old threads that are pretty outdated. The information contained within is usually not relevant anymore.

    Now, for the topic at hand... We've been over this multiple times.

    We know that there is definitely more work that needs to be done on stability, and we are doing just that! It's a long term process though, and it can't be done overnight. We've made a huge number of improvements over the last few months, and will continue to work to make this game run buttery smooth on as many devices as possible!

    That being said, it will never be possible for this game to run 100% smoothly on every single device. There are 100s of thousands of different devices out there, and every single one of them is different. You may think that you have a high end device and that means that you should be able to run the game, but your device manufacturer may have invested their resources in say... the processor, but not the GPU. It could run other games really well, but maybe not this one.

    Another issue becomes different settings on devices that users have set. Are you Running a Custom OS? Do you have power saving modes on? Are you getting a lot of push notifications? These are just a few factors that can affect the performance of the game.

    Like I said, we're going to keep working on making this game run smoother on all devices, but thinking that this can happen overnight is not realistic. It will be a long term process.
This discussion has been closed.