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Pricing on deals and bundles do not reflect exchange rates
Tezz001
Posts: 53
Why do bundles and deals pricing ignore exchange rates? For example for fairness I'd expect someone in the US to pay the same as I would here in the U.K. But that isn't what happens in this game.
An example, the current prime mv1 4 star Deal on offer today is priced at £99.99, and my friends in the US are saying the same deal there is 99.99 $, so the same numbers, but it's not the same amount. 99.99 dollars actually equals £77.60 at today's current exchange rates (obviously depending on actual rates).
So why isn't the 4 Star Prime mv1 deal on offer for £77.60 in the U.K. If you have it on offer for 99.99 dollars in the U.S.A?
Now I'm sure you're going to say sorry this is an issue with google or apple, but Dont you set what you want things sold at? As surely you're the ones who put a value to the services you provide.
Please start offering services and products at rates equal to all, regardless of country of purchase.
Kind Regards,
Tezz
An example, the current prime mv1 4 star Deal on offer today is priced at £99.99, and my friends in the US are saying the same deal there is 99.99 $, so the same numbers, but it's not the same amount. 99.99 dollars actually equals £77.60 at today's current exchange rates (obviously depending on actual rates).
So why isn't the 4 Star Prime mv1 deal on offer for £77.60 in the U.K. If you have it on offer for 99.99 dollars in the U.S.A?
Now I'm sure you're going to say sorry this is an issue with google or apple, but Dont you set what you want things sold at? As surely you're the ones who put a value to the services you provide.
Please start offering services and products at rates equal to all, regardless of country of purchase.
Kind Regards,
Tezz
0
This discussion has been closed.
Comments
We totally understand the frustration here, but unfortunately this is beyond our control. While we set the initial price in USD, the exchange rate is determined by the individual App Stores, and are not something that we can change per currency.
Why is kabam able to do this in one game, but not another? Or is it just because pounds are worth more than dollars rather than less?
This is actually exactly what's being described. The prices in foreign currencies are set by the individual App stores, and not by us. We only set the USD price, and then the currency conversion is done by the stores you make your purchases through.
There are also a few other factors that go into the pricing on App stores besides the exchange rate, including international taxes, fees, etc., and those are also well beyond our control.
It's the same as any other game though. All $100 deals get converted to $160 on iOS, you can log in to any game and see it's the same.
[/quote]
There are also a few other factors that go into the pricing on App stores besides the exchange rate, including international taxes, fees, etc., and those are also well beyond our control.[/quote]
These tax laws around the world are crappy, taxing digital goods or products, seems unfair.
But we shouldn't have to put up with it, it's the responsibility of Kabam (in this case) and the vendors to at least offer fair pricing to all, if it's 10 US dollars in the states then it should be the equivalent price in the u.k. Or Australia, or which ever part of the country you are in.
If they say it's just something that happens don't take it as an excuse, and then pay it, if everyone from the u.k. were to suddenly stop purchasing the in app purchases, I bet you that Kabam would suddenly find a way to adjust the price. It's because people are ignoring that they are being ripped off that Kabam and other mobile game companies continue to do this.
Kabam, shame on you for allowing the vendors to continually get away with ripping us off. Apple/google shame on you for over charging.
I'm in USA so I don't know about these conversions and costs I know my ally members have to pay some of these. So can't speak from experience
OP, I'm sorry, but like I have said, there is nothing that we can do about it, and while I understand it is easiest to place blame on what's right in front of you, that doesn't mean that it's right.
Since there is no more than can be added here, I'm shutting this thread down.