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I have been banned for no reason
Sky_452345
Posts: 1
I was just chatting until someone started an argument with me until suddenly I couldn't chat anymore..
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But don't worry, the ban only lasts about 2hrs-1 day
Chat Bans can be temporary (lasting from 1 to 3 days) or possibly permanent. Chat bans occur when a user is violating the Terms of Service, which includes the general guidelines similar to those in the Forum Rules (such as profanity, flooding, spamming, insults, excessive non-game related conversation as a few examples). An in-game chat ban will affect every area of chat including private, global, alliance, etc…
The moderation team does not have access to in-game accounts, therefore we are unable to verify if this was, in fact, a chat ban or not. For account specific issues, please contact the support team as they will be better equipped to advise in this situation.
You can contact support from the game by tapping on the Gear-shaped icon in the top left corner of your base screen, and then on the support button.