therefore we summarize again.
16 hours have passed since the problem arose.
we have no chance to play the alliance mission, to make the g4 arena, to play the new special mission that lasts only a week.
technical support after being contacted by email stopped responding.
Have you thought of a way to compensate for this discomfort?
Even more because many people are already doing the special mission to get the class g4 photons or arenas to get the g4 spark while we can only hope that you will find a solution soon to avoid being penalized even more. @Kabam Vydious@Kabam Miike
help please 20 hours have passed since I haven't been able to play the new special mission or alliance missions please I need help I ask you please please I love this game and I don't want to have to lose it please I am sad and crying @Kabam Miike@Kabam Vydious
In-Game Username: edfauler
Device: iphone xr
OS: ios 12.4
Did you try reinstalling?: multiple times including soft resets of the phone
Wi-fi or Data: both
For those with the issue, what country are you from? A player in our alliance with the issue is from Italy. I just wonder if it is a location based issue? 🤔
we were abandoned for a whole day.
in the end if all goes well they will send us some 5 * crystal shards as a "gift"
and who cares if we have not been able to participate in the g4 arenas or if we cannot obtain the g4 class photons.
at most they will give us some recharge of mission energy and some shards of crystal.
while all the other players are all composing their g4 class sparks.
this is why people are leaving this game.
this is why people stopped spending money in the game.
Kabam Vydious wrote: »
For anyone experiencing this issue, please give me your device information in the following template please:
In-Game Username:
Device:
OS:
Did you try reinstalling?:
Wi-fi or Data:
Thanks in advance for this!
Username in the game: Poliya
Device: iPhone 8
OS: IOS 12.4
Did you try reinstalling ?: yes multiple times
Wi-fi or data: both
Thanks in advance for this!
Please I need help I am sad for not being able to play give me a solution I am crying @Kabam Vydious
Username: Nightpath
Device: iPad Air 2
OS: IOS 12.3.1
Reinstall?: yes
WiFi or Data: both
I can access all areas of the game, but I very frequently get the lost connection error in all areas of the game as well. To the point where I'm losing battles and taking a health penalty or loss.
I don't have any news on this right now, but I wanted to inform you all that we are aware that this is an issue, and are looking into a solution right now.
As soon as I have more information, I will let you all know.
Comments
16 hours have passed since the problem arose.
we have no chance to play the alliance mission, to make the g4 arena, to play the new special mission that lasts only a week.
technical support after being contacted by email stopped responding.
Have you thought of a way to compensate for this discomfort?
Even more because many people are already doing the special mission to get the class g4 photons or arenas to get the g4 spark while we can only hope that you will find a solution soon to avoid being penalized even more.
@Kabam Vydious @Kabam Miike
FFgallen
iPhone XR
iOS 12.4
Reinstalled yes
Data
Schapenkop
iPhone 8plus and iPad
12.4
No not yet
Both
In-Game Username: Dark_Mttr
Device: iphone xs max
OS: ios 12.4
Did you try reinstalling?: yes
Wi-fi or Data: both
In-Game Username: Stefan79
Device: I-Phone XS-Max
OS: IOS 12.4
Did you try reinstalling?: No
Wi-fi or Data: both
He will try to reinstall.
Device: Iphone SE
OS: 12.4
Did you try reinstalling?: yes
Wi-fi or Data: both
In-Game Username: Schatau
Device: I-Phone 7
OS: iOS 12.2
Did you try reinstalling?: 2x
Wi-fi or Data: Wi-fi & Data
In-Game Username:ph!L
Device:iPhone 8
OS:12.4
Did you try reinstalling?: 2x
Wi-fi or Data: wifi & Data
Reinstallation didn't work.
And the 5th:
In-Game Username: Matze517
Device: iPhone XR
OS: 12.4
Did you try reinstalling?: 1x
Wi-fi or Data: Both
In-Game Username:Loki52
Device: I-Phone 7
OS: iOS 12.2
Did you try reinstalling?: 2x
Wi-fi or Data: Wi-fi & Data
@Kabam Miike @Kabam Vydious
Device: iPhone 7
OS: iOS 12.4
Did you try reinstalling?: 2 times
Wi-fi or Data: both
I can not play the new weekly missions and missing out on a lot of rewards this way
Device: all ios devices
OS: ios
Did you try reinstalling?: a lot of times
Wi-fi or Data: both
Device: iphone xr
OS: ios 12.4
Did you try reinstalling?: multiple times including soft resets of the phone
Wi-fi or Data: both
In-Game Username: Gigacrusher
Device: IphoneX
OS: 12.4.
Did you try reinstalling?: yes
Wi-fi or Data: Wi-fi and Data
in the end if all goes well they will send us some 5 * crystal shards as a "gift"
and who cares if we have not been able to participate in the g4 arenas or if we cannot obtain the g4 class photons.
at most they will give us some recharge of mission energy and some shards of crystal.
while all the other players are all composing their g4 class sparks.
this is why people are leaving this game.
this is why people stopped spending money in the game.
In-Game Username: Fam_Senior
Device: iPad Pro and iPhone 7
OS: iOS 12.4
Did you try reinstalling?: 2 times
Wi-fi or Data: both
Device: iPhone X / iPhone 8
OS: X 12.4, iPhone 8 12.3.1
Did you try reinstalling?: multiple times
Wi-fi or Data: both
I didn't updated the game On my iPad pro so that still works fine
In-Game Username: ShinoKaizoku
Device: iPad Pro 10.5"
OS: 12.3.1 and 12.4
Wi-fi or Data: both
Game Version: 8.1 and 8.1.2
Updated OS and Game 30 mins ago.
All 3 combinations worked fine for me:
OS 12.3.1 with Game 8.1 and 8.1.2 worked fine
OS 12.4 with Game 8.1.2 also works fine
Maybe it helps to find out and solve the problem.
@Kabam Miike @Kabam Vydious
Device: Iphone X
OS: iOS 12.4
Did you try reinstalling?: yes
Wi-fi or Data: both
I don't know if the country depends, I'm from Argentina.
For anyone experiencing this issue, please give me your device information in the following template please:
In-Game Username:
Device:
OS:
Did you try reinstalling?:
Wi-fi or Data:
Thanks in advance for this!
Username in the game: Poliya
Device: iPhone 8
OS: IOS 12.4
Did you try reinstalling ?: yes multiple times
Wi-fi or data: both
Thanks in advance for this!
Please I need help I am sad for not being able to play give me a solution I am crying @Kabam Vydious
Device: iPad Air 2
OS: IOS 12.3.1
Reinstall?: yes
WiFi or Data: both
I can access all areas of the game, but I very frequently get the lost connection error in all areas of the game as well. To the point where I'm losing battles and taking a health penalty or loss.
I don't have any news on this right now, but I wanted to inform you all that we are aware that this is an issue, and are looking into a solution right now.
As soon as I have more information, I will let you all know.
Device: IPhone 7plus
OS: 12.4
Did you try reinstalling?: yes
Wi-fi or Data: tried both