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Welcome back calendar!?
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Logically, I had the same thoughts as you guys -- first it was a calendar and now a mail? I dismissed it as fake too, but the evidence is overwhelming. Pretty sure it is real and we just don't fully understand the correlation between the mail and calendar.
You have to remember that any item in the game only has initial costs of designing it etc., but after that it's essentially free. There are some opportunity costs for devaluating certain items & bots by making them too available, but not when you hand out a few 4* to a handful of people.
That's the same reason why you won't get any form of compensation even if hell freezes over. The opportunity costs for giving everyone a 4* are just too high.
Giving away 100$ worth of ingame items is new though, have to say that's pretty rough for everybody who is spending money on the game. If been spending quite a lot on this game, way more then on MCOC. I really think I'm going to rethink that.
This doesn't mean we value any group of players more than other any other, nor does it mean that there won't be a chance for you to receive a promotion or offer like this in the future where others might not.
All of this being said, we've taken note of your guys reaction to this specific promotion, and will be taking this to the team for discussion. We also do not have any plans to run this specific promotion again any time soon.
How long would you suggest us quitting the game for so we qualify for offers like these?
clear sign of a dying player base
To most of the players, t3b is useless at this point in their game. Most aren't willing to use 2 Alphas right now to r2 one when they can have 2 3*s at around the same rating. You're flaming mad because you're at a point in your game where you want t3b. No one in any top alliance got these rewards so you're not at any disadvantage as anyone who received these rewards are by no means any competition for you. Let the returning players have OG they won't even know what to do with him. T3b? They won't need them for a long time so they're essentially 1k useless shards to them. Who really cares what other people got? Worrying about nothing at all.
I agree, the return calendar was completely over the top and causes more resentment amongst the people who do spend money on this game than it can possibly cause excitement amongst former players who might come back. Welcome back enticements would be more usefully pitched at slightly above the level of the player's account when they last played, not way out in front of what even the top spending/grinding players can possibly achieve in a week.
But BigSquirt had a fair comment and made it constructively - we should be encouraging new players like that, even if we think they're wrong on a specific point
Doesn't matter how long he's played, he's still a player with valid opinions.
My biggest gripe is with the 4* Optimus. I've been playing since global launch with 0 4*s to show for it, when I should've just taken a month off.
On the other hand, then I wouldn't be about to dupe my lovely 3* Soundwave in a week, so I'm not as mad as I could be. I enjoy the game, especially the spotlight missions, so I guess I'll keep playing.
But yet you're ok to raid me...? Weird that a player so amazing like you gets matched up against 2 week old, crappy me.
Update 1.0 to 2.0 - 100 alpha essence costed 18000 raid chips plus increment everytime u buy.
Time for 1 alpha = min 1 month to max 3 months if u get 100 alpha daily.
This is just 1 aspect of reward. We dont mind if other players recieved them, the problem lies that current active players were not givem as token of appreciation, who have spent ton of real money and invested lots of time trying to gain an alpha, or a 4* bot.
If this is justified in your view bro, then i would request you to rethink from a different perspective once and see the issue in the equation.
Thanks
What kabam has done is taken money from active players and provided rewards to the inactives. Maybe they think they are robin hood but they have not yet realised that they **** up.
They should give the same rewards to active players or lower down those rewards to 2* crystals t2 sparks and gold.
I am glad atleast they didnt just give away free energon like 3000 saying welcome back, buy what u want, play our game, and plz dont go again.
Loyal customers that have spent time and money, not abandoned the game and stuck through it with all the problems are not being acknowledged and those that gave up and quit the game, possibly even getting refunds, are getting all the things the loyal players strive to earn. The absolute rarest items in the game.
A 4* is something like 0.5-1% chance in a pbc. It's the ultimate goal the game presents, 4* bots, the strongest bots in the game.
How difficult they are to rank up will change over time (look at what happened to the alpha wall), but the rarity wont, it's more fixed, it drives crystal sales.
The game values them extremely highly, even 4* shards are extremely low compared to pbc and 3* shards.
Throwing away 4* like this sends a message about their value. It also makes it hard to trust Kabam. No announcement about it also makes it seem dishonest.. and without an announcement, how are people supposed to know they should return to the game anyway? Did some accounts get emails or something?
Loyalty is not rewarded, only disloyalty. The monthly calendar is not the same, returning players also get to access it and with 3* being so much easier to obtain than a 4*, it doesn't even compare.
It only takes some basic logic to see how upset loyal players would be at the notion of the rarest thing in the game that many strive for and don't even get being given away for nothing to those that turned their backs on Kabam. Surely they must have known how much of a disaster it would be when the player base finds out about it. The forum is filled with people complaining about opening 10+ crystals and only getting 2*, not even a 3* let alone 4*. 4* isn't even on the radar, they can't even get a 3*... and now these other guys get a free 4*.
If they made a loyalty calendar, it wouldn't even need to have a 4*, it could have like 500 or 1000 shards or something, some kind of token to show appreciation, it would probably go a huge way to making people happy.
Just something that shows they value their existing players as much as returning players.
This kind of move shows either a desperation to get players to return and/or an ignorance of the current players.
Giving all the rarest stuff in the game is maybe one way to get players to come back.. but is that why they quit? Because they couldn't get a 4*? How does it fix the actual problem and reason why they quit? Is it really enough to make them loyal to the game and play it again, just because they've got the ultimate game prize now?
Even if rewarding loyal players with more freebies is out of the question, Kabam can really show their sincerity by at least be opened on the drop % of each crystal type.
Also, even when these rare bots drive the crystal sales, Kabam can definitely show their commitment to the community to at least guarantee a 4* after a certain number of crystal opened (i.e. USD100 worth of crystals?), this number can reset every time a 4* is dropped from the crystal. This way the rarity of the bots from each crystals are still maintained, but at least now people won't just throw their money into the Abyss.
Agree.. @Kabam Miike read this to understand why so many are pissed.
The proportion you are giving to returning players is wayyy more than those currently loyal to your game / dumping money into the game. Balance it out in our login calendar or give promotions that gives better stuffs rather than holding it back from us only to put it into players that are quitting!! It is so unfair for the LOYAL player-base!
Ha ha ha Miike, got you there. Feel you Bra, must be terrible pumping these messages out every time somebody in the marketing team makes a terrible desicion. Do you at least cringe a little bit when you write those?
Seriously though, not going to spend 100$ on a L3 spark (because that's roughly what it's going to cost) if you give those as a "welcome back" for free. Kind of devaluates the whole thing you know?
Until then (and it will have to be a pretty big THEN, in all caps), my wallet is going to stay permanently closed. I hope other paying players feel the same way. The sad thing is all it had to be was a 3 star OG Prime instead of a 4 star and I don't think this thread would even exist. I don't have a problem with returning players who abandoned the game being rewarded with a 3 star, the alpha spark, or even the T3 essence. It was the 4 star bot that was straw that broke the camel's back (at least for me).
I want to thank you all again for your feedback on this Promotion. Rest assured that the team has taken note of your feelings, and will be taking them into account for any future promotions of the like that we run.
We don't have anything more to add to this thread, so we're going to close it down now.