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Connection issues?

billygovolsbillygovols Posts: 103
in Bugs and Known Issues
Having connection issues on multiple devices and different networks... anyone else?
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Comments

  • ReworkRework Posts: 119
    same
  • NightpathNightpath Posts: 488
    Me too. Big time. I can't even access the game at all now.

    Maybe they're rebooting the servers.
  • TheBeastInsideTheBeastInside Posts: 394
    edited September 27
    Same here.
    Just when I was to launch a 5* away mission...

    Edit : android 9. In France, but gaming in English
  • billygovolsbillygovols Posts: 103
    I'm in South Carolina, USA
  • billygovolsbillygovols Posts: 103
    I'm in South Carolina, USA
  • KittenKitten Posts: 1,705
    Its disgraceful
  • KittenKitten Posts: 1,705
    I demand the featured list for October for this! 😆👀
  • Alph4TrionAlph4Trion Posts: 46
    Yeap dropped and cant get back in...
    blp7yrbiwfha.jpeg
  • billygovolsbillygovols Posts: 103
    You're in the UK, right @Kitten ?
  • KittenKitten Posts: 1,705
    billygovols wrote: »
    You're in the UK, right @Kitten ?

    Yeah
  • JIMMY_SABJIMMY_SAB Posts: 671
    Yep. Server is a problem on the Kabam side right now. I’m using multiple devices with a variety of connectivity options (eg. Cellular, broadband, and even dial up). Game won’t let me in. Hopefully the daily reset in 2 mins fixes it.

    Device 1: iPhone XS
    Software Version: 12.3

    Device 2: Samsung S6
    Software Version: Android Pie

    Connectivity: Verizon wireless, xfinity GigaBit broadband, and century link dial up

    @Kabam Miike @Kabam Vydious
  • Faithz17Faithz17 Posts: 743
    Yup my alliance is facing issues logging in as well.
  • billygovolsbillygovols Posts: 103
    agreed, it's affecting Kitten in UK too so it's not just some regional network issue...I feel bad for these guys, it's been a rough week. Maybe it's time they stepped away, had a beer, got some rest and then come back strong Monday :-D
  • TheBeastInsideTheBeastInside Posts: 394
    Back in business
  • Kabam MiikeKabam Miike Posts: 1,845
    Hey all,

    Thank you for reporting this. I'm letting the team know right now.
  • MrnomisMrnomis Posts: 129
    Can't login for more than 2 minutes without getting a disconnection error.
  • Kabam MiikeKabam Miike Posts: 1,845
    Can you guys let me know if you're still having issues? I was able to get in, complete a fight, send Bots on an away mission, and claim arena rewards with no issues.
  • MutantdocMutantdoc Posts: 425
    I'm ok now on iPhone XR
  • billygovolsbillygovols Posts: 103
    trying right now, sorry this is happening on a Friday night, I'm sure you were looking forward to something else tonight!
  • billygovolsbillygovols Posts: 103
    yep, I'm in
  • NightpathNightpath Posts: 488
    edited September 28
    My connection issues have been resolved, but item use and raid rewards are still MIA. Thank you for the communication, it is very much appreciated!
  • MrnomisMrnomis Posts: 129
    I'm in now, seems stable. Also still no rank rewards for raid and item use.
  • BeastdadBeastdad Posts: 920
    Connection issues on and off both on and off WiFi. Still no rank raid rewards.
  • MutantdocMutantdoc Posts: 425
    Don't worry they are updating their servers to the latest version...hc3eu1e8rm6l.gif
  • BeastCrusherBeastCrusher Posts: 31
    Connection issue seems to be stable for me now. But still no rank rewards for item use and raid ascent alliance events.

    Game version: 8.2
    iPhone 8+ iOS 12.4.1
    Location: Germany
    Device & game language: English
    Connection: WiFi and 4G
  • MrnomisMrnomis Posts: 129
    Connection issue has been resolved, however since it occurred I'm getting the odd fight that won't get past the loading screen. It just freezes up. No error message. Just the freeze. I have to force close and log back in. I've never had this issue before.
  • TheBeastInsideTheBeastInside Posts: 394
    edited September 28
    This sounds familiar to me @Mrnomis, not related to the update (well, for me, I mean)

    (And of course, after 1 "free" crash, you start loosing 50/25% of your bot the next times it occurs)
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