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Intermittent Connection Issues [Merged Threads]

ShinokaizokuShinokaizoku Posts: 98
edited June 2019 in Bugs and Known Issues
Hey Guys

Game is down. I and my mates can‘t login.
Please check. @Kabam Miike @Kabam Vydious

Regards
Shino
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    Tracked_SignalTracked_Signal Posts: 324
    So i was wanting to create a new account but i can not ever time i logout it will log me back in I deleted the app reinstalled it log me in automatically again
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    小龙女小龙女 Posts: 641
    Starscrems_ruleq wrote: »
    So i was wanting to create a new account but i can not ever time i logout it will log me back in I deleted the app reinstalled it log me in automatically again

    I have 5 itune accounts, use different itune account
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    Jazz444Jazz444 Posts: 2,021
    I finished a Raid moved on to the 2nd raid I got booted out of the app I’ve got perfect internet I’ve closed the app and I even shut down my iPad but I can’t log back in I lost my raid ticket and raid for sure 😐
    t97gy3vl6afg.png
    If you guys can fix this problem I’d sure appreciate I’m sure more players are experiencing this issue @Kabam Miike or @Kabam Vydious any help is appreciated
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    BOFADBOFAD Posts: 481
    Hey the game isn’t letting anyone login

    mi8arucs4nzg.png

    Numerous restarts and tried on data and WiFi keep saying the same thing
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    Mufc14Mufc14 Posts: 643
    0nqyqt6tdogr.png
    5 minuets ago, iPhone & iPad
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    Bntyhntr3232_Bntyhntr3232_ Posts: 3,088
    @Kabam Vydious @Kabam Miike could we get a merge here?
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    BOFADBOFAD Posts: 481
    Better have them 30 minute timers when you guys get it back up
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    Jazz444Jazz444 Posts: 2,021
    edited June 2019
    @BOFAD hey bud we started a thread the same time. Lol 😂
    This stinks we can’t join the AM now
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    Bntyhntr3232_Bntyhntr3232_ Posts: 3,088
    I'm getting it too...can't log on
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    ShinokaizokuShinokaizoku Posts: 98
    Yep. Down for Switzerland, Germany and Austria.
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    Cyber_tronCyber_tron Posts: 52
    hy4qrpn54tdh.png
    Same here, i was in the middle of a raid and it just crashed after the first battle. The past few days the game has crashed on me during spotlight and arenas
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    Cyber_tronCyber_tron Posts: 52
    I cant get logged in now to start the next AM
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    Bntyhntr3232_Bntyhntr3232_ Posts: 3,088
    It's also down for USA
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    Jazz444Jazz444 Posts: 2,021
    edited June 2019
    @Kabam Miike and @Kabam Vydious can we get some refund rewards we can’t join the AM we’re losing time in the AM 😫 and we can’t finish our raids for the 4* Demo upgrades
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    Bntyhntr3232_Bntyhntr3232_ Posts: 3,088
    Jazz444 wrote: »
    @Kabam Miike and @Kabam Vydious can we get some refund rewards we can’t join the AM we’re losing time in the AM 😫 and we can’t finish our raids for the 4* Demo upgrades

    And I was going to get those upgrades...ugh
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    ShinokaizokuShinokaizoku Posts: 98
    Game is live again.

    Thanks!
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    Bntyhntr3232_Bntyhntr3232_ Posts: 3,088
    Shinokaizoku wrote: »
    Game is live again.

    Thanks!

    Great!
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    Kabam VydiousKabam Vydious Posts: 1,758
    Hi!

    Sorry! I was looking at something in regards to another thing for y'all! How are things looking on y'all's end?
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    ShinokaizokuShinokaizoku Posts: 98
    For the moment live and the AM has been started.
    OK for us @Kabam Vydious
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    Kabam VydiousKabam Vydious Posts: 1,758
    Shinokaizoku wrote: »
    For the moment live and the AM has been started.
    OK for us @Kabam Vydious

    Okay, we'll keep an eye on it on our end. Thank you so much for dropping in on this.
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    Cyber_tronCyber_tron Posts: 52
    Mine is still down unfortunately :(
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    Kabam VydiousKabam Vydious Posts: 1,758
    Cyber_tron wrote: »
    Mine is still down unfortunately :(

    Can you please try restarting your device? If that doesn't assist, please try Uninstalling and Reinstalling the game?
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    ShinokaizokuShinokaizoku Posts: 98
    For sure :-)
    If we have any news or updates, I will comment.

    @Cyber_tron Try to shut down the game in the „Task manager“ and start it after that again.
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    Cyber_tronCyber_tron Posts: 52
    Back up, started AM... But then crashed again
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    Cyber_tronCyber_tron Posts: 52
    Kabam Vydious wrote: »
    Cyber_tron wrote: »
    Mine is still down unfortunately :(

    Can you please try restarting your device? If that doesn't assist, please try Uninstalling and Reinstalling the game?

    I tried bud, but its still down unfortunately. I will try again 👍
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    BOFADBOFAD Posts: 481
    It connects for a little and disconnects this is happening to everyone and is not device related
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    VoltronVoltron Posts: 998
    yeah.. it's jumping back and forth from connecting and disconnecting
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    Cyber_tronCyber_tron Posts: 52
    Agreed. Mine works for a few minutes after a delayed login, then crashes again. Hopefully its a simple fix 🤞
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    ShinokaizokuShinokaizoku Posts: 98
    For us it is still working fine without disconnects.
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    Kabam VydiousKabam Vydious Posts: 1,758
    Hey! Can y'all tell me what device y'all are on?
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