Kabam Spice wrote: »
Hey guys thanks for reporting this. Can you give us a few more details, Device Model Number (Settings-General-About on iOS), iOS version, and current game version. Thanks!
Stitch626 wrote: »
@Kabam Spice No offense, but the overheating and crashing issues have been occurring with this game since day 1. There are dozens and dozens of threads complaining about both issues, across a wide variety of devices. So, while I appreciate that you responded and trying to help - how many times in how many threads do we need to give you guys the same information before the issue gets seriously addressed?
Kabam Tenebrous wrote: »
Hey everyone! There was an issue with certain devices overheating at one point. This was significantly improved with updates, and we haven't seen anything in the forums in the past month regarding devices overheating.
From what I can see in the forums, this looks like it may be an issue that has cropped up in a recent update. So, for those of you experiencing this, it really is helpful for our QA team to have additional information. If you've been experiencing this issue since you started playing, even through the updates, that's also really helpful to know! If not, and the issue was there - gone - and has resurfaced, then it is still something that may not be affecting all the same devices as it was previously.
Thanks so much to those that are able to assist with additional information. I've moved this thread over to the Bug Reporting section of the forums. You can post the details here, or you can also provide them to our Support Team directly if you prefer. Thanks again! Your bug reports here and game feedback in the General section of the forums is super appreciated!
Raptor22 wrote: »
Another observation of the heat up is it slows down slightly, whenever the phone is plugged in being charged. Given that the heat source is located near the dual cameras of the iPhone 7 Plus, that's where the battery is located. It's probably a battery drain issue due to all the graphic usage. Just a theory. Not factual.
Mustangjon wrote: »
This is defiantly case but it's all relative to only this game I know it's intensive but this has been happening since December depending on update how bad but it's been since they upped the graphics on global release